Frequently asked questions

• How easy is it to set up the chatbot? ▲

  How easy is it to set up the chatbot?

  It's incredibly simple! Just upload your resource document, customize the chatbot's appearance, and embed the code snippet on your website. No coding experience is required.

• What types of documents can I upload? ▲

  What types of documents can I upload?

  You can upload various document formats, including PDFs and docs hosted on google drive.

• Can I customize the chatbot's appearance? ▲

  Can I customize the chatbot's appearance?

  Yes! You can customize the chatbot's colors, branding and purpose to match your website's style and your brand's voice.

• What if the chatbot can't answer a customer's question? ▲

  What if the chatbot can't answer a customer's question?

  If the chatbot can't find an answer in your documents, it can provide your contact details (email, phone, or contact form link) so the customer can reach out directly.

• How does the chatbot handle accuracy and user data? ▲

  How does the chatbot handle accuracy and user data?

  Our chatbot logs all user queries and replies, allowing you to monitor performance and refine your documents for even greater accuracy. While no AI is perfect, our chatbot relies on the data you provide, ensuring highly relevant and context-specific answers. This approach significantly reduces the risk of inaccurate responses, making it far more reliable than chatbots that rely solely on general AI models.